Contact HerbalExtFactory
Let’s Discuss Your Supplement Project
Whether you need contract manufacturing, private label, custom formulation or botanical ingredients, tell us what you’re working on. We’ll review your requirements and recommend the most practical next step.
Project Inquiry
Start Your Project Here
Share the product, formula or ingredient requirement you’re working on. A finished specification isn’t required—we’ll review what you have and follow up with the right next step.
Submit Your Project Brief
Tell Us What You Want to Manufacture, Source or Develop
Contact Options
Choose the Best Way to Reach Us
Use WhatsApp for quick coordination, email for specifications and files, or the structured RFQ when the commercial requirements are already defined.
[email protected]
For specifications, RFQs, formulas, quality documents and project files.
Send an Email → WHATSAPP+86 131 5518 6209
For quick project questions, sample follow-up and meeting coordination.
Chat on WhatsApp → DETAILED RFQRequest a Commercial Quote
For manufacturing, ingredient, private label, formulation and packaging projects with defined commercial requirements.
Open Detailed RFQProject Review
What to Include for a Faster Review
A few commercial details can make the first response more useful. Send what is available; missing information can be clarified during follow-up.
Product Direction
Share the formula, ingredient requirement, current specification or product concept you want us to review.
Dosage Form & Serving
Include the preferred dosage form, serving target, unit weight or fill volume where these are already defined.
Packaging Direction
Tell us whether you need bottles, pouches, sachets, stick packs, cartons, bulk supply or another commercial format.
Volume & Market
Add expected order quantity, destination market and launch timing so the commercial route can be reviewed more accurately.
After You Contact Us
What Happens Next
The route depends on the project, but every inquiry starts with a simple review of the commercial requirements and the details needed to move forward.
Review Your Brief
We review the product, formula, packaging and commercial requirements included in your inquiry.
Confirm Key Details
We clarify specifications, samples, quantity, packaging, documentation or target-market requirements where needed.
Share the Next Step
Receive applicable pricing, sampling, formulation, sourcing or production guidance for the next stage of the project.
Project Inquiry FAQ
Project Inquiry FAQs
What information should I send with my inquiry?
Send the product concept or current specification, target ingredients or actives, dosage form, packaging direction, destination market and expected quantity where available. A clear first brief is usually enough for the initial review.
Can I send an existing formula or product specification?
Yes. Existing formulas, product specifications, packaging references, COAs or other project documents can help us understand the current commercial basis. Sensitive project files should only be shared when you are comfortable doing so.
Can I contact HerbalExtFactory through WhatsApp?
Yes. WhatsApp is suitable for quick project questions, sample follow-up and meeting coordination. For detailed specifications, formulas or RFQs, email or the project form is usually easier for document review.
How quickly will I receive a response?
Most business inquiries receive a reply within 24 hours. Projects involving complex formulas, documentation, custom packaging or detailed technical review may require additional time before a complete response is available.
Can I arrange a project meeting or factory visit?
Project meetings and facility visits can be discussed according to the project stage, location and production schedule. Send your preferred timing and project background so the appropriate arrangement can be reviewed.